Privacy Policy - Space Match

SPACE MATCH – OUR PRIVACY POLICY

This Privacy Notice for Pirx Ltd (‘we’, ‘us’, or ‘our’), describes how and why we might access, collect, store, use, and/or share (‘process’) your personal information when you use our services (‘Services’), including when you:

Visit our website at spacematch.ai or any website of ours that links to this Privacy Notice.
Engage with us in other related ways, including any marketing or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at https://spacematch.ai/contact-us/.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? Some of the information may be considered ‘special’ or ‘sensitive’ in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties.

How do we keep your information safe? We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by visiting https://spacematch.ai/contact-us , or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

names
billing addresses
phone numbers
email addresses
usernames
passwords

Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe (https://privacy.stripe.com/).
Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services.
The information we collect includes:

Log and Usage Data: Service-related, diagnostic, usage, and performance information recorded in log files.
Device Data: Information about your computer, phone, tablet, or other device you use to access the Services.
Location Data: Information about your device’s location, which can be either precise or imprecise.

Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process the personal information for the following purposes listed below. We may also process your information for other purposes only with your prior explicit consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication: We process your information so you can create and log in to your account, as well as keep your account in working order.
To deliver services to the user: We process your information to provide you with the requested service.
To respond to user inquiries: We process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information: We process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To fulfil and manage your orders: We process your information to manage your orders, payments, returns, and exchanges.
To protect vital interests: We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we have a valid legal reason (legal basis) to do so under applicable law, such as consent, performance of a contract, legal obligations, or legitimate business interests.
If you are located in the EU or UK:

The GDPR and UK GDPR require us to explain the legal bases we rely on:

Consent: We may process your information if you have given us permission for a specific purpose. You can withdraw your consent at any time.
Performance of a Contract: We process information when it is necessary to fulfil our contractual obligations to you.
Legal Obligations: We process information to comply with legal requirements, such as cooperating with law enforcement or regulatory agencies.
Vital Interests: We process information to protect your safety or the safety of others in urgent situations.

In legal terms, we are generally the data controller for the personal information described in this notice. If we process data on behalf of a customer, they are the data controller and we act as the data processor.

If you are located in Canada:

We may process your information with express consent or implied consent. In exceptional cases, Canadian law allows processing without consent for investigations, fraud detection, medical emergencies, or to comply with a subpoena or court order.

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations and with certain categories of third parties.
Vendors and Third-Party Service Providers: We may share data with third parties who perform services for us, including:

Payment Processors
Performance Monitoring Tools
Website Hosting and Data Storage Providers
Cloud Computing Services
Finance, Accounting, Sales, and Marketing Tools

Business Transfers: We may share or transfer your information during negotiations of any merger, sale of company assets, financing, or acquisition.

Affiliates: We may share your information with our parent company or subsidiaries, requiring them to honor this Privacy Notice.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.
We use cookies, web beacons, and pixels to maintain security, prevent crashes, and save your preferences. We also permit third-party service providers to use tracking technologies for analytics and tailored advertising.
Google Analytics:

We use Google Analytics to track and analyse the use of our Services.

To opt out: Visit https://tools.google.com/dlpage/gaoptout.
More info: Visit the Google Privacy & Terms page.

Google Ads and Conversion Tracking
We use Google Ads to reach potential customers. To measure the effectiveness of our ads, we use Google’s tracking technology (such as “pixels” or “conversion tags”).

How it works: When you click on a Space Match ad, a temporary cookie is placed on your device. This allows us and Google to see that you clicked the ad and reached our site.
Your Privacy: These cookies do not identify you personally. The data is used for statistical purposes (e.g., “10 people clicked our ad today”).
Remarketing: We may also use Google Remarketing to show you ads on other websites after you have visited spacematch.ai.
Opt-out: You can opt out of Google’s use of cookies by visiting
Google’s Ads Settings.

DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Services, we offer “AI Products” designed to enhance your experience and provide innovative solutions. These products include:

AI search and research tools
AI predictive analytics
AI applications

How We Process Your Data Using AI: All personal information processed using our AI Products is handled in line with this Privacy Notice and our agreements with third parties to ensure high security and safeguards.
How to Opt Out: We believe in giving you control over your data. To opt out of AI-related processing, please contact us using the information provided in this notice.

HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in using a social media account, we may have access to certain information about you.
Our Services allow you to register using third-party social media details (like Facebook or X). When you do this, we receive profile information which often includes your name, email address, profile picture, and other information you choose to make public. We use this information only for the purposes described in this notice. Please note that we do not control how your social media provider uses your information and recommend you review their specific privacy policy.

HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this notice unless otherwise required by law.
We will not keep your personal information for longer than the period in which you have an account with us, unless a longer retention period is required for tax, accounting, or legal compliance. When we have no ongoing legitimate business need for your information, we will delete or anonymize it. If the data is stored in backup archives, we will isolate it until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.
While we have implemented reasonable security measures, no electronic transmission over the Internet can be guaranteed 100% secure. Transmission of personal information to and from our Services is at your own risk. You should only access our Services within a secure environment.

DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit, or sell data from children under 18. By using these Services, you represent that you are at least 18 years old. If we learn that we have collected data from a user under 18, we will deactivate the account and delete the data promptly. If you become aware of such data collection, please contact us at
[email protected].

WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your location, you have rights that allow you greater access to and control over your personal information.
Regional Rights (EEA, UK, Switzerland, Canada):

You may have the right to:

Request access and a copy of your information.
Request rectification or erasure.
Restrict or object to processing.
Data portability.
Human review of automated decision-making.

Withdrawing Consent: If we rely on your consent, you may withdraw it at any time. This will not affect the lawfulness of processing that occurred before the withdrawal.

Marketing Opt-Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link or replying “STOP” to SMS messages. We will still send necessary service-related messages.

Account Management: You may review, change, or terminate your account at any time by contacting us. Upon termination, we will delete your data from active databases, though some info may be retained for fraud prevention or legal compliance.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most browsers include a Do-Not-Track (“DNT”) feature. However, because there is currently no industry-standard for recognizing these signals, we do not currently respond to DNT browser signals or other automated tracking-preference mechanisms.

DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Residents of specific states (including CA, CO, CT, TX, VA, and others) have the right to access, correct, delete, or receive a copy of their personal information.

Categories of Personal Information Collected (Last 12 Months)

Category	Collected	Retention Period
A. Identifiers (Name, IP address, Email)	YES	Duration of active account
B. Customer Records (Contact & Financial info)	YES	Duration of active account
C. Protected Classifications (Race, Gender, Age)	NO	N/A
D. Commercial Information (Purchase history)	NO	N/A
E. Biometric Information (Fingerprints)	NO	N/A
F. Internet Activity (Browsing/Search history)	YES	Duration of active account
G. Geolocation Data (Device location)	NO	N/A
I. Professional Information (Job title, History)	YES	Duration of active account
K. Inferences (Profile/Preference summaries)	YES	Duration of active account

Sharing and Selling: We have not sold or shared any personal information with third parties for commercial purposes in the preceding 12 months. We only disclose information to service providers under written contract for business purposes.

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

Right to know whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (profiling)

Depending upon the state where you live, you may also have the following rights:

Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)
Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in California, Delaware, and Maryland)
Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in Minnesota and Oregon)
Right to obtain a list of third parties to which we have sold personal data (as permitted by applicable law, including the privacy law in Connecticut)
Right to review, understand, question, and depending on where you live, correct how personal data has been profiled (as permitted by applicable law, including the privacy law in Connecticut and Minnesota)
Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)
Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida)

How to Exercise Your Rights

To exercise these rights, you can contact us by visiting https://spacematch.ai/contact-us/, by emailing us at [email protected] , or by referring to the contact details at the bottom of this document.
Under certain US state data protection laws, you can designate an authorised agent to make a request on your behalf. We may deny a request from an authorised agent that does not submit proof that they have been validly authorised to act on your behalf in accordance with applicable laws.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud prevention purposes.
If you submit the request through an authorised agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at https://spacematch.ai/contact-us/. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.

California ‘Shine The Light’ Law

California Civil Code Section 1798.83, also known as the ‘Shine The Light’ law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’.

DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

In short: You may have additional rights based on the country you reside in.
Australia and New Zealand
We collect and process your personal information under the obligations and conditions set by Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020 (Privacy Act).
This Privacy Notice satisfies the notice requirements defined in both Privacy Acts, in particular: what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information.

If you do not wish to provide the personal information necessary to fulfil their applicable purpose, it may affect our ability to provide our services, in particular:

Offer you the products or services that you want
Respond to or help with your requests
Manage your account with us
Confirm your identity and protect your account

At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section ‘HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?’.
If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and a breach of New Zealand’s Privacy Principles to the Office of New Zealand Privacy Commissioner.
Republic of South Africa
At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section ‘HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?’.
If you are unsatisfied with the manner in which we address any complaint with regard to our processing of personal information, you can contact the office of the regulator, the Information Regulator (South Africa), at the following email addresses:

General enquiries:
[email protected]
Complaints (complete POPIA/PAIA form 5): [email protected] and [email protected]

DO WE MAKE UPDATES TO THIS NOTICE?

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated ‘Revised’ date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO) by email at [email protected] , by phone at +447818696551, or by post at:

Pirx Ltd

Data Protection Officer

85 Great Portland Street

First Floor

London W1W 7LT

United Kingdom

If you are a resident in the European Economic Area or Switzerland, we are the ‘data controller’ of your personal information. We have appointed Radoslaw Kowalski to be our representative in the EEA and Switzerland. You can contact them directly regarding our processing of your information, by email at [email protected] , by
visiting https://spacematch.ai/contact-us/ , by phone at +447818696551, or by post to:

ul. Zwierzyniec 6

Pyzdry 62-310

Poland

If you are a resident in the United Kingdom, we are the ‘data controller’ of your personal information. We have appointed Radoslaw Kowalski to be our representative in the UK. You can contact them directly regarding our processing of your information, by email at [email protected] , by visiting https://spacematch.ai/contact-us/ , by phone at +447818696551, or by post to:

85 Great Portland street

First Floor

W1W 7LT, London

United Kingdom

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please visit https://spacematch.ai/contact-us/.

SPACE MATCH – OUR PRIVACY POLICY

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SPACE MATCH – OUR PRIVACY POLICY

Table of Contents

What can I use Credits for?

Do unused Credits carry over?

How many Credits do I need?

Can I get more Credits?

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